Frequently Asked Questions πΊ
π Shipping
Q: How long will my order take?
A:Every Umea Designs piece is made especially for you β printed and shipped on demand through our trusted partner, Printful. This helps us reduce waste and keep our production sustainable πΏ
-
π¦πΊ Australia & New Zealand: 7β15 business days (includes printing + shipping)
-
π International Orders: 10β25 business days (depending on location)
Once your order ships, youβll receive an email with tracking details so you can follow it right to your door.
Β Returns & Exchanges
Q: Do you accept returns?
A: We only replace items that arrive damaged or misprinted. If thereβs an issue, email us within 7 days: support@umeadesigns.com
πΊ Sizing
Q: How do I know what size to order?
A: Each product page has a size chart. Our tees have a relaxed unisex fit β size down for a fitted look.
πΏ Inclusivity
Q: Do you offer inclusive sizing?
A: Yes! We celebrate every body and every story. Sizes range from XS to 5XL (depending on product).
π΄ About Our Designs
Q: Who creates your designs?
A: All artwork is original to Umea Designs, created in collaboration with Pasifika artists to ensure authenticity and respect for our culture.
πΊ Care Instructions
Q: How do I care for my tee?
A: Wash cold, inside-out. Avoid bleach. Hang dry for best results β it keeps the colors vibrant.
π Contact Us
Q: How can I reach you?
A: Email: info@umea-designs.com or DM us on Instagram @umeadesigns.